How we handle your data.

The Cleaning Corporation ("we", "us", "our") is a specialist cleaning and environmental services group operating through nine specialist divisions. We are committed to protecting and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

If you have any questions about this policy or how we handle your data, please contact us at enquiries@thecleaningcorporation.co.uk.

We collect and process the following categories of personal information:

• Contact details: name, email address, phone number, and postal address provided via our contact, quote request, or contractor registration forms.
• Business information: company name, role, and service requirements for commercial enquiries.
• Site information: details about premises to be serviced, including access instructions, provided to deliver our services.
• Application data: employment history, qualifications, and right-to-work information submitted through our candidate portal.
• Technical data: IP address, browser type, and usage data collected through cookies and website analytics.

We process your personal information for the following purposes:

• To respond to your enquiries and provide quotations for our services.
• To deliver and manage cleaning and environmental services you have engaged us to provide.
• To process job applications and manage employment relationships.
• To assess and onboard contractors into our approved network.
• To meet our legal, regulatory, and compliance obligations, including health and safety, ISO standards, and tax requirements.
• To communicate with you about our services, where we have a legitimate interest or your consent to do so.

Under UK GDPR, we rely on the following lawful bases to process your personal data:

• Consent: where you have given us clear consent (e.g. marketing communications), which you can withdraw at any time.
• Contract: where processing is necessary to deliver a service you have requested or to take steps before entering into a contract.
• Legal obligation: where we must process data to comply with employment, tax, health and safety, or other legal requirements.
• Legitimate interests: where processing is in our legitimate business interests and does not override your rights.

We do not sell your personal data. We may share your information with:

• Specialist subcontractors and partners engaged to deliver specific services on your behalf.
• Professional advisors, such as accountants and insurers, where necessary.
• Regulatory and law enforcement bodies where required by law.
• IT and cloud service providers who process data on our behalf under strict contractual terms.

We require all third parties to respect the security of your data and to treat it confidentially.

We retain personal information only for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Once data is no longer needed, it is securely deleted or anonymised.

Under UK GDPR, you have the following rights regarding your personal data:

• The right to access the personal data we hold about you.
• The right to request rectification of inaccurate or incomplete data.
• The right to request erasure of your personal data ("right to be forgotten").
• The right to restrict or object to our processing of your data.
• The right to data portability.
• The right to withdraw consent at any time, where processing is based on consent.
• The right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

To exercise any of these rights, please contact us at enquiries@thecleaningcorporation.co.uk.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction. Access to personal data is restricted to authorised personnel who require it to perform their duties.

Our website uses cookies to improve your browsing experience and to analyse website traffic. You can control or disable cookies through your browser settings. We only use essential and anonymous analytics cookies; we do not use cookies for targeted advertising.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated revision date.